Yes, We Really Do Take Your Calls at All Hours

Posted by CareSync Nursing Team

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Jul 8, 2016 9:00:00 AM

Heart of CareSync

Most of us think of things we need to remember to do or questions we want to ask at the worst possible time. Thankfully, CareSync is always there.

If you’ve ever...

  • Made a list of new medications and tests to tell your specialist about, but forgot to bring them to the appointment

  • Thought of a question to ask about your health at 3 a.m., but had no one to call

  • Had family members ask questions about your condition that you didn’t know how to answer

You’ll appreciate this recent story from our nursing team.

We're open, answering your calls, 24/7/365.

“I spoke to one of our members this week. She is a caregiver for her 90+-year-old mother. She woke up in the middle of the night and was reviewing her mother’s medical records when she realized she had some questions she wanted to ask. She was genuinely shocked when a CareSync nurse answered the phone at 2:30 in the morning. She had no idea that we never sleep and was simply amazed at the level of attention she received at such an early hour.”

To that, we say kudos to the wonderful CareSync nurses who are working when most of America is asleep. One of you made a loving daughter very surprised and very happy.

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