New Medicare Cards are Coming to Fight Senior Scams: What to Know

Posted by Chantelle Marcelle

Apr 20, 2018 2:04:56 PM

New Medicare cards are coming via mail and will help prevent senior fraud and scams.New Medicare cards are being issued to beneficiaries as a measure by the Centers for Medicare and Medicaid Services to help prevent fraud against seniors. Get more information about what to expect following the announcement of this major change.

New Medicare cards are in the mail as of April 1 and will feature a number of changes that beneficiaries and caregivers should look out for. They will continue to be sent through 2019 and are not required to be used until December 2019.

There are over 60 million Medicare beneficiaries in the United States and over 1.2 million Medicare physicians across a variety of specialties. The new Medicare cards have been released by the Centers for Medicare and Medicaid Services as a way to help fortify this network against widespread scams and fraud targeting seniors.

The first major difference in the new Medicare cards is that they will no longer feature the beneficiary’s social security number on them. The removal of this personal information should serve as a measure to safeguard it from identity theft scams and the like.

Here are other things to note about the new Medicare cards:

  1. Free of Charge

The new Medicare cards are free of charge and will be automatically sent. Beneficiaries and caregivers should be aware that scammers are calling seniors and requesting personal information, such as social security numbers or financial information, in order for a card to be sent. This is completely false, and no one should give information to these callers. Medicare cards will be sent automatically, and benefits will not be cancelled if someone does not provide or confirm personal information with someone who calls over the phone.
  1. New Identifying Medicare Number

The new Medicare cards will feature a new number, called the Medicare Beneficiary Identifier (MBI). It’s a series of 11 numbers and letters that will be used to verify eligibility and process claims. This number should be treated the same as other personal information and only shared with healthcare providers, insurers, or trusted caregivers.
  1. No Change in Coverage

Coverage and benefits will not be changed by the new Medicare cards. You will still be able to use your old card until the end of 2019.
  1. Paper Replacement Cards

The new card will be made of paper, which allows beneficiaries to print replacement cards if they need them. Once the new card is received, old cards can be thrown out.
  1. Medicare Contact Information for More Help

Help is available if needed. To correct information appearing on the new card, contact Social Security directly at the official website. If a new Medicare card isn’t received by April 2019, beneficiaries can call 1-800-MEDICARE (1-800-633-4227). To report scammers, call 1-800-MEDICARE (1-800-633-4227) or visit the FTC website to file a report.

This video from the Centers for Medicare and Medicaid Services provides more information.

CareSync offers a variety of resources to help support Medicare beneficiaries and their caregivers, families, and healthcare providers. To learn more about how we can help you achieve better health, visit our website to get information about care coordination services.

For more information on the new Medicare programs and other updates, explore this list of resources:

Medicare.gov: You’re getting a new Medicare card!

Medicare.gov: 10 things to know about your new Medicare card

AARP: New Medicare Cards Coming Soon

DailyCaring: Everything You Need to Know About the New Medicare Card

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