Interested in receiving better organized, improved healthcare service, even outside of the doctor's office or hospital? When you want information about care coordination and the value of between-visit support for your health, CareSync™ is the place to turn.
We love providing you with information about care coordination, services that connect you with Health Assistants who will support your healthcare needs 24/7, between your visits to the doctor. But in this article, we want to share some important details we don’t always get time to point out. So, here are 8 things you may not know about Medicare’s Chronic Care Management (CCM) program, care coordination, and CareSync:
1. Chronic Care Management Is Team-Based and Patient-Centered
In a 2016 survey, over 63% of consumers said they wish their pharmacist, healthcare provider, and insurance company were more connected regarding their personal health.
Chronic Care Management and other care coordination services promote those connections.
Programs like CCM help patients understand their treatment plans, manage their medications effectively, and keep their symptoms in check and under control. They encourage a team-based approach to care so everyone works together in the best interest of the patient. They actively take into account the wishes, values, and goals of the patient and any family members or caregivers involved in their care. And they make it easy to collaboratively manage health among all your doctors and give your healthcare providers complete access to your healthcare record.
2. CCM Is Effective In Reducing Costs and Increasing Care Quality
Research from the Centers for Disease Control (CDC) consistently shows that effective CCM reduces the cost of care for patients with chronic diseases while improving their overall health. And, in a 2017 survey, 92% of healthcare executives in healthcare companies that had a CCM program in place reported improvements in healthcare quality as a result of CCM.
3. Care Coordination Helps Patients and Doctors Make More Informed Decisions
Care coordination promotes better patient engagement, improved doctor-patient relationships and communication, and active participation in self-care.
- Research has shown that patients who are more knowledgeable and proactive when they arrive for a doctor’s appointment are more likely to leave with their needs met.
- Patients that are actively engaged in their care are more likely to take goal-setting seriously and follow their prescribed care plan - an "action plan" for their health.
- When patients stick to their care plan, it can lead to fewer complications and a better chance of keeping healthcare symptoms and chronic diseases managed and under control.
4. Chronic Care Management Saves Lives
- A chronic care management solution includes medication reconciliation. This type of care coordination has saved lives because serious and potentially fatal medication interactions were identified and prevented in time.
- In an emergency, CareSync Health Assistants can alert your doctor and get important medical information to emergency responders and hospital team members who are taking care of you. Getting the right information into the right hands at the right time can mean the difference between life and death.
5. Medicare Wants You To Have Chronic Care Management
Medicare understands the value of managing patient health all of the time, not just at the point of care. That’s one of the reasons why Medicare created this program. They wanted a solution that could improve care quality, patient health, and population health, while reducing overall healthcare costs. They also wanted to get patients more engaged in their own health because it improves outcomes, and they wanted to reimburse doctors for providing more value of care rather than volume of care.
For eligible Medicare beneficiaries, Medicare Part B covers CCM at 80%. A paying secondary or supplemental insurance may cover the other 20%. If not, there may be a small out of pocket expense. But Medicare and your doctor believe CCM can produce immeasurable value for your overall health and well-being. And, when done right, it can make healthcare far more cost-effective. Think about it this way: If you avoided just one hospital admission because your care was better managed, you could save $1,200.
6. Care Coordination Helps Your Doctor
Care coordination provides your doctor with valuable information about your between-visit care and your progress toward reaching your healthcare goals. And it encourages you to get your recommended preventive care services in a timely manner and track health measurements over time.
All of this information can help your doctor spot potential problems earlier and identify trends in your care or triggers for your symptoms, which can make it easier to pinpoint the best treatments for you.
CCM also created a way for Medicare to reimburse doctors for providing the type of proactive, personalized care they wanted to give patients even when they weren’t in the traditional face-to-face office setting, or were already providing to patients like you outside of office hours. All that extra work the doctor was doing previously went unpaid.
7. CareSync Health Assistants Go Above and Beyond For You And Coordinated Care
- CareSync Health Assistants provide key information about care coordination. They locate community resources where you can interact with peers, participate in social activities, and enhance your lifestyle. They can also identify resources to help you stay healthy, and people or programs that can support your efforts to diet, improve your nutrition intake, and add exercise to your daily routine.
- In a 2016 survey, 42% of patients say they are delaying or not seeking medical treatment due to concerns about medical costs. CareSync Health Assistants can help you remove barriers that stand in the way of your care, such as prescription affordability. For example, we can help you find ways to lower prescription drug costs. Just this summer, we helped patients save an average of 52% on their prescriptions.
- 1 in 10 seniors said they didn’t always have reliable transportation to and from the doctor’s office for appointments. And a 2017 article in Harvard Business Review noted, “Transportation barriers are common among patients with chronic diseases and represent a significant impediment to improving patient outcomes.” CareSync Health Assistants can help you locate and secure transportation to medical appointments when you need it. We work hard to make sure you get the follow-up care you need.
8. Care Coordination Companies Are Not Created Equally
Coordinating patient care 24/7/365 would be difficult for busy healthcare practices to do on their own, so Medicare allows them to choose a reputable third party to work collaboratively with the doctor and practice to provide care coordination services to patients on their behalf. CareSync is the leader in providing these services and information about care coordination.
Get Even More Information About Care Coordination
Those 8 facts demonstrate just some of the value of care coordination. We invite you to learn more by reading this article. You can also check with your doctor to see if you qualify for Medicare’s Chronic Care Management program, and then ask your doctor to visit the CareSync web page for providers to learn why CareSync is the top choice in Chronic Care Management companies!