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The Best Medicine

Posted by The CareSync Team

Jan 10, 2017 11:01:00 AM

Unfortunately, we find that many members in CareSync’s Chronic Care Management program suffer from more than chronic illness. They often suffer from chronic loneliness. Sometimes a kind word or thought, or even a little bit of laughter can prove to be the best medicine.

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Topics: patient engagement, share your health stories, patient advocacy, chronic care management (CCM), care coordination, physicians & providers, Heart of CareSync

A Scary Call With a Happy Ending

Posted by The CareSync Team

Nov 22, 2016 11:48:25 AM

A call to a CareSync member the other night might have saved a life.

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Topics: patient engagement, share your health stories, patient advocacy, chronic care management (CCM), care coordination, physicians & providers, Heart of CareSync

Taking Every Patient Request to Heart

Posted by The CareSync Team

Oct 24, 2016 9:03:00 AM

At CareSync™, we know even the smallest requests are big to your patients, so we’re always ready to take action on their behalf, 24/7/365.

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Topics: chronic conditions, patient engagement, share your health stories, patient advocacy, chronic care management (CCM), mHealth, care coordination, physicians & providers, Heart of CareSync

Breathe Easy … CCM Has Your Patients Covered

Posted by The CareSync Team

Oct 10, 2016 11:48:00 AM

At CareSync, we believe Chronic Care Management is more than just fulfilling a list of Medicare’s requirements. You can count on us to work hard to resolve issues that stand between your patients and better health.

Here is just one example from September where our care coordination made a difference: A member called CareSync to make an update to his account. During the call, we learned he was having difficulty getting supplies for his CPAP machine. He said the seal was leaking on his mask and he was cleaning the tubing once a week instead of changing it out.

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Topics: chronic conditions, patient engagement, share your health stories, patient advocacy, chronic care management (CCM), mHealth, care coordination, physicians & providers, Heart of CareSync

Sometimes, You Can't Take "No" for an Answer

Posted by The CareSync Team

Aug 31, 2016 10:44:32 AM

Acting as a nursing extension of your practice, CareSync is ready to help your patients get the care they need, even when they’re refusing to acknowledge they need it. On a recent Tuesday morning, a patient put us to the test.

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Topics: share your health stories, chronic care management (CCM), patients, Heart of CareSync, CareSync

Ensuring Your Patients Have What They Need

Posted by The CareSync Team

Aug 4, 2016 5:37:33 PM

During a care call, a CareSync Health Assistant asked a member how things were going with her blood sugar levels. The member explained she was unable to monitor her sugar because the pharmacy was telling her she needed a prescription for her test strips and glucometer, but she couldn’t locate the prescription.

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Topics: medication & treatments, diabetes, chronic care management (CCM), mHealth, patients, physicians & providers, MACRA, CPT code 99490, Heart of CareSync

We Think Outside of the Box for Your Patients

Posted by The CareSync Team

Jul 22, 2016 1:59:57 PM

When she lost someone she loved, she didn't even want to leave the house anymore. Luckily, she had someone who cared.

A member told one of our health assistants that she was struggling with depression following the death of her son. The loss was so overwhelming, she closed herself off to the outside world and had been a recluse for two years.

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Topics: chronic conditions, share your health stories, care coordination, patients, health tips, Heart of CareSync

Yes, We Really Do Take Patient Calls at All Hours

Posted by CareSync Nursing Team

Jul 8, 2016 9:00:00 AM

When your patients have questions, we're here to help. Even if it's 2:30 in the morning.

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Topics: patient engagement, medical records, CareSync Care Plans, mHealth, care coordination, patients, physicians & providers, Heart of CareSync, CareSync company updates

My Doctor Believed Me!

Posted by The CareSync Team

Jun 15, 2016 2:26:21 PM

When a new doctor doesn’t have your medical history, it can feel like you’re starting over from scratch, trying to remember and share every important test, medication and detail from your past experiences. That’s not ideal for either of you.

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Topics: patient engagement, share your health stories, patient advocacy, medical records, doctor's appointments, health IT, chronic care management (CCM), care coordination, patients, physicians & providers, Heart of CareSync

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